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• FAQ

Home / Case Studies / FAQ

Frequently Asked Questions

PropertyTract provides services that help real estate professionals face the challenges of managing and overseeing operating contracts and lease documents used in management of real estate holdings.

Below is a list of questions and their respective answers frequently asked of PropertyTract representatives. These questions and answers are provided to give you a better idea of the PropertyTract solution. For more information or to scheudle a PropertyTract solution demo, contact us at info@propertytract.com or 1-877-492-8490.

Question 1:

How are contracts entered into PropertyTract?

Answer:

Clients, with assistance from PropertyTract personnel, begin the process by collecting all contracts of the organization. Once contracts are collected, PropertyTract sends professionals onsite to scan the documents. Once scanned to our servers, summary pages are developed for each contract. After the contracts and summary pages are loaded into PropertyTract, the system is ready for use.

Question 2:

Can other documents be placed in the PropertyTract system?

Answer:

Yes. Although PropertyTract was designed for contract management, our clients have found other users for the system such as including policies and procedures, equipment warranties, correspondence, contract addendums and credentialing information.

Question 3:

What are CE-Mail Alerts?

Answer:

During the customizing phase, a database of e-mail recipients is built into your system. Clients are forewarned about such critical dates as contract expiration dates, pricing adjustments and other obligations which may otherwise be missed. The PropertyTract system uses your existing e-mail system to deliver notices.

Question 4:

What happens to contracts that expire?

Answer:

Expired/terminated contracts are retained within the PropertyTract system and can be accessed by the client as easily as an active contract.

Question 5:

How secure is the system?

Answer

To prevent against information being breached during scanning and transmission, your data is encrypted using the industry leader for encryption services. Additionally, a separate database within a secure environment is developed for every facility and/or department of each client.

Question 6:

How is the product priced?

Answer:

Pricing is a fixed-fee per contract per month. This fee includes scanning of all contracts, summary page development, review of contracts for cost savings and revenue enhancement, unlimited access to the system for an unlimited number of users and full staff training and technical support.

Question 7:

Are there new hardware requirements?

Answer:

No. Access to the PropertyTract system only requires that individuals utilizing the system have internet access. PropertyTract will provide a digital scanner that will be used during onsite scanning and available for clients to add new contracts to the system.